fbpx
My Cart
0.00AED
My Cart
0.00AED

OUR BUSINESS AND PRIVACY POLICY

PERSONAL INFORMATION

What happens with your personal information

Chef Select is collecting the personal information you provide us such as your name, address and email address with every order you place.

While browsing our website, we automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system. With your permission, we may send you emails and SMS about new services, products or updates.

Under no circumstances will we store, sell, share, rent or lease your personal information and credit/debit card details to any third parties.

Cookies

A cookie is a piece of data stored on the user’s hard drive containing information about the user.  Usage of a cookie is in no way linked to any personally identifiable information while on our site.  In most cases, when the user closes their browser, the cookie simply terminates.  The user controls and therefore may reject a cookie. When rejecting a cookie, the user may still browse our site, the only drawback to this is that the user will be limited in some areas of our site.  Cookies can also enable us to track and target the interests of our users to enhance the experience on our site.

CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we infer that you consent to our collecting such information and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at  info@chef-select.com.

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

When you click on links on our company’s website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

By providing links to these websites, we do not approve, warrant or endorse, or otherwise make any representation about them or their owners or operators, and do not assume any related responsibility or liability. You should exercise your own judgment in evaluating and using these websites.

You expressly release us from any and all liability arising from your use of any third-party website, service or content. Your dealings with or participation in promotions of advertisers found on those third-party websites, including payment or delivery of goods, and any other terms, including, but not limited to warranties, are solely between you and those advertisers. You specifically agree that we are not responsible for any loss or damage of any sort resulting or arising from your dealings with those third-party websites and/or their advertisers.  If you have a dispute with one or more users of the company’s website, or with any party who provides advertising or third-party services on or through the Website, or with any party who provides a website linked to on the company’s website, you release us from any and all claims, demands, and damages (incidental, indirect, punitive, statutory, exemplary, expectation, special, or consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such dispute.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line.  All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices.  Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information.  ALL employees are kept up-to-date on our security and privacy practices.

LIMITATION OF LIABILITY

To the extent allowed by Law, we will not be responsible or liable to you for any loss or damage of any sort incurred as the result of the following:

Delaying, rejecting or removing any or all content at any time for any or no reason whatsoever with or without notice to you;

Modifying or discontinuing temporarily or permanently, the website (or any part thereof) with or without notice to you for any or no reason whatsoever;

Immediately terminating your access to the website for any or no reason whatsoever and with or without notice to you;

The accuracy, usefulness, or availability of any information posted to or through the company website; or

Any loss or damage of any sort incurred by you as a result of interactions you have with third-parties found on or through the company website

In no event will we be liable to you for any incidental, indirect, punitive, statutory, exemplary, expectation, special, or consequential damages whatsoever (including damages for loss of profit, loss of goodwill, interruption, loss of business information or any other financial loss) in association with any claim, or any loss, damage, action, suit or other proceeding relating to or arising under or out of the terms and conditions, even if we have been notified of the possibility of such damages, whether the action is founded upon contract, infringement of intellectual property rights, tort, negligence or other grounds. You agree not to file any lawsuit or proceeding inconsistent with the foregoing liability limitations.

YOUR STATUS

By placing an order with Chef Select, you represent that you are at least the age of 18 and are legally capable of placing online orders and using the credit card details you submit.

As a customer, you must retain a copy of transaction records (usually sent by email) and merchant policies and rules.

CHANGES TO THIS PRIVACY POLICY

Chef Select reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If Chef Select is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

REFUND/RETURN POLICY

In the very unlikely event that any of the food items delivered to you has gone off or your order is incomplete, please contact info@chef-select.com. Our team will be happy to assist with any concerns regarding your order. Refunds will be done only through the Original Mode of Payment.

GOVERNING LAW AND JURISDICTION

Any dispute or claim arising out of or in connection with this website and service shall be governed and construed in accordance with the laws of UAE.

METHOD OF PAYMENT AND CURRENCY

All payments have to be processed in AED. Currently we accept only cash on delivery payment.

DELIVERY

Chef Select will NOT deal with or provide any services or products to any of OFAC sanctions countries in accordance with the laws of UAE.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information please contact us:

Email: info@chef-select.com

Post: P.O. Box 31309, Dubai, UAE